Sales Support Engineer (Physical Measurements/Material Science) job
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Georgia (GA)
| Job Code: | PHYSI002034 |
| Employer: | Shimadzu Scientific Instruments |
| Category: | Sales |
| Location | |
| Country: | United States |
| State: | Georgia (GA) |
| Post Date: | 01/06/2024 |
| Description | |
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WHO ARE WE? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? WHAT CAN SHIMADZU OFFER YOU?
ADDITIONAL COMPENSATION:
POSITION SUMMARY: The individual in this position is responsible for providing pre and post sales technical support for the Physical Measurements Products to the region. This will include demonstration, sales calls, installations, customer and regional personnel training, as well as, other related duties may be assigned from time to time. This position is to assist sales efforts by supporting Physical Measurements Instruments and training customers in the operation of both hardware and software. The incumbent will provide post sale support to the installed base by providing software training, basic maintenance and troubleshooting of the instrument at customer locations. Will participate in sales calls with regional sales and service representatives, thus creating a team selling approach within the Physical Measurements Product Line. This document attempts to communicate the traditional, physical and environment demands associated with this position. The company will consider reasonable accommodation including changing the way the job is traditionally performed whenever necessary to provide individuals with disabilities an equal employment opportunity. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
SCOPE: This position is to provide technical expertise for the selling efforts of the region, while providing and meeting customer service requirements with training, applications, phone support and maintenance. KNOWLEDGE REQUIREMENTS: CASUAL WORKING THOROUGH Human Relations Skills Training Methods Applications/Methods Sales Process Knowledge Corporate Structure/Environment Instrumentation Operation Physical Chemistry Customer Relations Computer Literate Physical Measurement Products Report Preparation Organizational Skills Laboratory Equipment PROBLEM SOLVING REQUIREMENTS: The incumbent must be able to make effective and efficient independent decisions per company policy and protocol to solve problems based on customer needs and requirements. Must have the ability/skills to solve customer and regional problems. EDUCATION AND/OR EXPERIENCE REQUIREMENTS: At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS: The position requires frequent lifting (or by other means for movement) of instrumentation/parts. Physical demands may include frequent bending; stooping, squatting, standing, walking, sitting for long periods of time and pulling/pushing of parts can also be expected. Incumbent must be able to lift up to 25 pounds routinely throughout the day. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. SAFETY/PERSONAL PROTECTIVE EQUIPMENT: Position is required to maintain proper housekeeping and safety standards in particular to laboratory safety protocol. Proper use of personal protective equipment and safety devices as required by the Corporate Safety Document policies and procedures and/or customer dictated policy. WORK ENVIRONMENT: This position is home based and will require daily travel to customer locations and/or the regional office. The position requires the incumbent to have the ability to work alone on projects, as well as, collaborating as part of team. Incumbent may work at several different work sites during the course of a business day in order to support the needs of Shimadzu customers. Extra hours may periodically be required, in order to fulfill the functions required by this position. The position requires strong customer service skills so that proper handling of public inquiries are managed in a prompt and professional manner. EEO Statement Shimadzu Scientific Instruments is an equal opportunity employer and federal contractor or subcontractor. As applicable, the parties agree that they shall abide by the requirements of 41 CFR Section 60-1.4(a); 41 CFR Section 60-300.5(a); 41 CFR Section 60-741.5(a); and 29 CFR Part 471, Appendix A to Subpart A with respect to affirmative action program and posting requirements, and that these requirements are incorporated herein. These regulations require that covered prime contractors and subcontractors ensure nondiscrimination and take affirmative action in employment to employ and advance qualified individuals without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, and protected Veteran status. These regulations also prohibit covered contractors from taking adverse action against applicants or employees because they have inquired about, discussed, or disclosed their or their co-worker's compensation information in certain situations. Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. | |
ref: (PHYSI002034) 111 days ago
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