Technical Support Scientist job in Baltimore
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Maryland (MD),
Baltimore
Job Code: | TECHN002084 |
Employer: | Shimadzu Scientific Instruments |
Category: | Sales |
Location | |
Country: | United States |
State: | Maryland (MD) |
City: | Baltimore |
Post Date: | 02/29/2024 |
Description | |
WHO ARE WE? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? WHAT CAN SHIMADZU OFFER YOU?
ADDITIONAL COMPENSATION:
POSITION SUMMARY: The individual in this position is responsible for providing technical support for the region. He or she assists on demonstrations and sales calls, does installations, trains customer and regional personnel, develops application notes and runs customers' samples to demonstrate proof of principle as well as help customers adapt methodology for our instruments; as well as other related duties that may be assigned from time to time. This position is required to assist the sales efforts by installing instruments and training customers in their uses at customer sites. This document attempts to communicate the traditional, physical and environment demands associated with this position. The company will consider reasonable accommodation including changing the way the job is traditionally performed whenever necessary to provide individuals with disabilities an equal employment opportunity. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: SCOPE: This position's primary focus is to provide technical expertise for the selling effort of the region. KNOWLEDGE REQUIREMENTS: CASUAL WORKING THOROUGH Training Methods Analytical Instrumentation Report Preparation Chemistry Organizational Skills Customer Relations Skills Application Note Writing Computer Literacy Service Repair Skills Communication Skills Presentations Laboratory Equipment Demonstrations PROBLEM SOLVING REQUIREMENTS: The incumbent must have problem solving skills, which are required to solve customer and regional problems. Must have a technical proficiency on at least two lines of instrumentation in-order to troubleshoot and solve problems. EDUCATION AND/OR EXPERIENCE REQUIREMENTS: A minimum of a bachelor's degree in Chemistry, or a closely related field and at least one (1) years of laboratory experience with analytical instrumentation is required. Extra consideration will be given to candidates with experience in gas chromatography (GC) and high pressure liquid chromatography (HPLC). At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS: The position requires frequent lifting (or by other means for movement) of instrumentation/parts. Physical demands may include frequent bending; stooping, squatting, standing, walking, sitting for long periods of time and pulling/pushing of parts can also be expected. Incumbent must be able to lift-up to 20 pounds routinely throughout the day. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. SAFETY/PERSONAL PROTECTIVE EQUIPMENT: Position is required to maintain proper housekeeping and safety standards in-particular to laboratory safety protocol. Proper use of personal protective equipment and safety devices as required by the Corporate Safety Document policies and procedures and/or customer dictated policy. WORK ENVIRONMENT: This position is home based and will require daily travel to customer locations and/or the regional office. The position requires the incumbent to have the ability to work alone on projects, as well as, collaborating as part of team. Incumbent may work at several different work sites during the course of a business day in order to support the needs of Shimadzu customers. Extra hours may periodically be required, in order to fulfill the functions required by this position. The position requires proper handling of public inquires in a prompt and friendly manner. EEO Statement Shimadzu Scientific Instruments is an equal opportunity employer and federal contractor or subcontractor. As applicable, the parties agree that they shall abide by the requirements of 41 CFR Section 60-1.4(a); 41 CFR Section 60-300.5(a); 41 CFR Section 60-741.5(a); and 29 CFR Part 471, Appendix A to Subpart A with respect to affirmative action program and posting requirements, and that these requirements are incorporated herein. These regulations require that covered prime contractors and subcontractors ensure nondiscrimination and take affirmative action in employment to employ and advance qualified individuals without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, and protected Veteran status. These regulations also prohibit covered contractors from taking adverse action against applicants or employees because they have inquired about, discussed, or disclosed their or their co-worker's compensation information in certain situations. Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. |
ref: (TECHN002084) 58 days ago
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