West Coast Service Director job in Carlsbad
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California (CA),
Carlsbad
| Job Code: | WESTC002089 |
| Employer: | Shimadzu Scientific Instruments |
| Location | |
| Country: | United States |
| State: | California (CA) |
| City: | Carlsbad |
| Post Date: | 03/27/2024 |
| Description | |
|
WHO ARE WE? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? WHAT CAN SHIMADZU OFFER YOU?
ADDITIONAL COMPENSATION:
POSITION SUMMARY: The individual in this position is responsible for directing all of the company s regional service management functions including, but not limited to, developing Regional Service Managers in meeting regional business plans and providing these managers with vision, direction and oversight of service within their respective service regions. Incumbent will assist the Service organization through effective direction of both human and physical resources assigned at all regional offices. Incumbent is responsible for helping set long-term strategical growth plans for regional service, while monitoring and managing P/L responsibility through each respective region. The Regional Service Director must effectively build relationships with all key decision makers, both internally and externally. Incumbent must interact well within a wide variety of industry markets and a wide range of decision makers. This individual will act as the primary team leader for the Regional Service Group within SSI, especially with the corporate office; and is responsible for all other related duties as assigned. This document attempts to communicate the traditional, physical and environment demands associated with this position. The company will consider reasonable accommodation including changing the way the job is traditionally performed whenever necessary to provide individuals with disabilities an equal employment opportunity. ADDITIONAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: SCOPE: This position's primary focus is to ensure the regions of responsibility aggressively and successfully achieves all assigned service goals; through effective utilization and management of all necessary resources. The incumbent must use sound judgment and logical reasoning on all decision making regarding current events, while keeping an eye focused on vision of Shimadzu and the service division. KNOWLEDGE REQUIREMENTS: CASUAL WORKING THOROUGH Product Knowledge Customer Relations Skills Report Generation Organization Skills Laboratory Experience Communication Skills Budgets Repair Experience w/ Instruments Business Plans Computer Literacy/ Software Human Resources Knowledge Communication Skills Japanese Culture Presentation Skills Training Methods Organizational Skills Mentoring/Discipline Skills Management/Leadership Skills Interviewing/Termination Skills Laboratory Equipment Service Procedures & Contracts Profit & Loss Knowledge PROBLEM SOLVING REQUIREMENTS: The incumbent must have a high degree of problem-solving skills which will be required to solve customer and regional issues within their assigned coastal responsibility. This individual must be a driven, confident, patient, resourceful and a resilient leader, particularly when managing people, while possessing exceptional communication skills. Must have the ability to act independently with sound decision making skills, based on corporate policies; in order to lead the assigned coastal responsibility and achieve business plan objectives. EDUCATION AND/OR EXPERIENCE REQUIREMENTS: No less than an associate degree in electrical engineering, Technology or a Life Science is required with a higher degree preferred. Minimum of at least five years of experience working in a field oriented/ home-based setting with related scientific instrumentation. Incumbent is required to have at least three years of experience supervising technical/service personnel. At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. SUPERVISORY RESPONSIBILITIES: Direct reports include regional service management and indirect reports of field service personnel. Incumbent is responsible for the overseeing and counseling regional management on decisions and actions regarding employee related issues such as mentoring, corrective action, hiring, termination, promotions, and performance appraisals. PHYSICAL DEMANDS: Frequent lifting or with other means for movement of instrumentation/parts. May include frequent bending, standing, stooping, walking, talking, sitting/driving for long periods of time and pulling/pushing of instrumentation/parts can also be expected. Incumbent must be able to lift up to 20 pounds routinely throughout the workday. Incumbent must have use of hand to finger senses, in order to use and grasp hand tools to repair instrumentation. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. SAFETY/PERSONAL PROTECTIVE EQUIPMENT: Position is required to maintain proper housekeeping and safety standards in particular to lab safety protocol. Proper use of personal protective equipment and safety devices as required by the Corporate Safety Document policies and procedures and/or customer dictated policy. WORK ENVIRONMENT: This position is office based (desk) in a regional location and may require daily travel to customer locations. The position requires the incumbent to have the ability to work alone on projects, as well as, collaborating as part of team. Strong supervisory skills to complete tasks are required. EEO Statement Shimadzu Scientific Instruments is an equal opportunity employer and federal contractor or subcontractor. As applicable, the parties agree that they shall abide by the requirements of 41 CFR Section 60-1.4(a); 41 CFR Section 60-300.5(a); 41 CFR Section 60-741.5(a); and 29 CFR Part 471, Appendix A to Subpart A with respect to affirmative action program and posting requirements, and that these requirements are incorporated herein. These regulations require that covered prime contractors and subcontractors ensure nondiscrimination and take affirmative action in employment to employ and advance qualified individuals without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, and protected Veteran status. These regulations also prohibit covered contractors from taking adverse action against applicants or employees because they have inquired about, discussed, or disclosed their or their co-worker's compensation information in certain situations. Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. | |
ref: (WESTC002089) 32 days ago
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