Specialist - Technical Analyst, Global Drug Safety job in Branchburg
|Employer:|| Merck & Co.|
|State:||New Jersey (NJ)|
Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century . Merck's success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare . |
This position reports directly to the Merck Research Laboratories (MRL) IT Solutions Engineering Director responsible for Global Drug Safety systems.
Under the leadership of the IT Solutions Engineering Director, the Technical Analyst will:
•Deliver capabilities and solutions by leveraging platforms, software and technologies in support of Book of Business (BoB) and Operational Releases that enable Merck's critical Global Safety business processes.
•Learn and understand the existing applications, data models, data flows, integrations, and architecture that make up the
•Safety Platform and initiate opportunities to streamline the current system footprint.
•Be responsible for leading technical change management, design and development, testing strategy, defect management, integrations and APIs, implementation, deployment strategy, hypercare/operational/retirement support and environment management for new and existing solutions.
•Build effective relationships as part of a large cross-functional team. Collaborate and partner with IT, delivery/engineering leads, business leads, client service leads, infrastructure, support teams, IT hubs and product/service/support vendors to implement new & updated solutions.
•Be a primary contributor and ensure the quality of system deliverables including design/configuration specifications, system and user acceptance testing, software installation and the completion of required GxP, System Development Life
•Cycle (SDLC), and Change Management documentation.
•Be an initial point of contact for critical support issues escalated by business and take appropriate actions to ensure proper resolution.
•Be responsible for setting expectations, evaluating and improving application support operational metrics with various support teams, and driving appropriate corrective/preventative action and resolution to incident, problem and variance management.
•Provide technical support for application audits and inspections, account reviews, and periodic reviews.
•Support and contribute to IT strategic plans and road maps in support of the Safety Platform and MRL IT portfolio planning process.
Education Minimum Requirement:
•Bachelor's Degree in Computer Science, Information Systems or related field.
Required Experience and Skills:
•Minimum of 3 years of IT business/technical analysis and/or development experience in the pharmaceutical industry.
•Excellent technical knowledge, analytical skills and outside the box thinking for problem solving is essential.
•Effective and proven ability to implement technical solutions with business, IT partners and vendors.
•Experience with authoring and reviewing application development validation deliverables such as system requirements,design/configuration specifications, system/user acceptance test scripts and installation verification.
•Excellent execution, organizational and follow-up skills are critical for this role.
•Strong decision-maker, proactive, and results-oriented.
•Capable of focusing on multiple initiatives in parallel and working in a dynamic environment.
•Ability to work independently while contributing to overall team success.
•Effective and proven presentation, verbal and written communication skills.
Preferred Experience and Skills:
•Working knowledge and experience with Argus Safety, Empirica Signal, PV Reports, Spotfire, Cognos and Axway eSubmissions.
•Experience with pharmaceutical safety case intake, processing, signaling, reporting and/or analytics.
•Experience with application development, testing and implementation in an externally hosted, Software as a Service (SaaS) and/or cloud environments.
•Experience with health authority regulated systems.
•Experience with financial planning for implementing new projects.
Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we're inventing for life.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to email@example.com .
Search Firm Representatives Please Read Carefully:
Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.
Visa sponsorship is not available for this position.
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC GINA Supplement