IT Operations Analyst/Engineer job in Allendale
|Employer:|| Hitachi Chemicals Advanced Therapeutic Solutions|
|Job Type:||Full Time|
|State:||New Jersey (NJ)|
Allendale, NJ 07401, USA (Show on map)
We are seeking a highly motivated IT Operations Analyst/Engineer who is interested in joining our fast-paced, dynamic environment.
Successful candidates will be well-rounded IT generalists, who demonstrate the ability to swiftly dive deep into new and existing technologies as necessary and who possess an in-depth understanding and facility with a variety of server technologies, network architectures, cyber security best practices, virtualization platforms, systems optimization skills, and IT best practices. This position is based in Allendale, NJ.
Research, evaluate, select, test and implement new hardware and software
Troubleshoot, resolve, and liaise with staff for complex technical issues, provision new services, and maintain enterprise network standards
Handle Help Desk events, incidents and requests accordingly to company procedures and service levels, including supporting documentation
Use knowledge, judgement and service standards to determine priority and coordinate escalation to support appropriate response and resolution.
Participate in enterprise projects as needed to assess technical fit and ensure alignment between business and IT goals
Propose and implement technology focused projects that improve security or improve overall IT capabilities and services
Create and maintain documentation for all supported technology platforms and applications
Implement network capabilities that support enterprise disaster recovery processes and business continuity plan
Qualifications and Experience:
Bachelor’s Degree in Information Technology or related technical program preferred.
Minimum of 6+ years’ experience supporting IT systems, including broad knowledge of security, network, application infrastructure, and infrastructure.
Working knowledge and understanding of various network architecture components (i.e. TCP/IP, Windows Domains and Active Directory concepts, DNS servers, etc.)
Strong knowledge of Windows and Microsoft Office products.
Knowledge of Web Server and Microsoft SQL Support
Systems Backup and Disaster Recovery Support
Strong understanding of timelines, milestones, and deliverable due dates
Analytical and problem-solving skills to resolve technical issues and recommend solutions.
Excellent interpersonal and communication (oral and written) skills to deal with users of varying levels of technology expertise
Organizational skills to prioritize work and track the status of multiple activities
Demonstrated experience in working effectively with clients, management, external application and data providers
Must be proactive in taking ownership for tasks and managing them through completion with little direction, with knowing when to ask for help and escalating issues
Must be able to work various shifts, weekends, and holidays on an as needed basis.
Hitachi Chemical Advanced Therapeutics Solutions, LLC (formerly PCT Cell Therapy Services, LLC), is an industry leader in contract development and manufacture of cell therapy products. HCATS works with its clients to overcome the fundamental challenges of cell therapy manufacturing by providing a wide range of innovative services including product and process development, full scale cGMP/GLP manufacturing, engineering and automation, cell and tissue processing, logistics, storage and distribution, as well as expert consulting and regulatory support.
Our mission is to provide our clients with high quality, scalable, innovative, reliable, and cost efficient manufacturing platforms and services to advance commercialization of cellular therapies. We are in the business of developing innovative service products for cell therapy manufacture; selling these to senior leaders in charge of development programs in collaboration with their subject matter experts; and delivering these service products for the development and execution of cell-based therapy manufacturing directly to clinical and commercial development teams around the world.
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