Client Svcs Mgr I Job in Indiana (IN), Client Services Career, Full Time Jobs in Covance, Inc. a division of LabCorp®
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Client Svcs Mgr I job in Greenfield

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Covance, Inc. a division of LabCorp® jobs
Indiana (IN), Greenfield
Job Code:  2018-23823
Employer:  Covance, Inc. a division of LabCorp®
Category:  Client Services
Job Type:  Full Time

Country:  United States
State:  Indiana (IN)
City:  Greenfield

Job Overview
* Manage all aspects of quote, proposal and RFI development for assigned opportunities; adhering to agreed-upon BU-specific and enterprise-wide proposal and pricing processes
* Manage opportunities autonomously, establishes clear timelines to meet client requirement, anticipates obstacles and provides solutions
* Reviews RFP/quote requests to ensure full understanding of client requirements
* Works with Operations, Finance, Account Executives and others to compile proposal response
* Ensures timely delivery of assigned proposals to clients
* Performs data entry into SFDC, CMS, and others databases as appropriate (e.g. updates, proposal number requests and generating both regularly scheduled and impromptu reports) where applicable
* Manage client-facing and senior management-facing activities surrounding assigned opportunities
* Identifies and resolves issues around client inquiry requirements and Covance capabilities
* Maintains appropriate knowledge of the technical and regulatory environments
* Creates and implements new processes as standards to improve business as a result of process projects assigned Education/Qualifications
Minimum Required:

Bachelors degree in a scientific, business or related field (or equivalent work experience) Experience
Minimum Required:

* Minimum of 4 years direct CRO/pharma or other business-related experience preferred
* Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
* Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook)
* Demonstrated ability to plan, multi-task and prioritize
* Demonstrated teamwork, communication (written and verbal), and organizational skills
* Proven ability to work independently
* Knowledge of other software applications (i.e. SFDC) preferred
* Ability to work to deadlines
* Strong analytical skills
* Ability to communicate appropriately and effectively with clients and Covance senior management
* Positive attitude and sense of urgency
ref: (2018-23823)
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