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Associate Director, Global Communications, Agency & Resource Management job in Upper Gwynedd

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Merck & Co. jobs
Pennsylvania (PA), Upper Gwynedd
Job Code:  GLO001339
Employer:  Merck & Co.

Country:  United States
State:  Pennsylvania (PA)
City:  Upper Gwynedd

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century . Merck's success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare .

Global Communications strives to be a strong team of trusted advisors who partner to drive business value. We advance the mission of the company and create a cohesive picture of Merck's work in the world by shaping its narrative. We drive consistency around the Merck narrative and improve our corporate reputation as a result. Through our strategic approach, we ensure our company is positioned for success, its value is understood, and its reputation is protected. Our involvement with the entirety of the business - as strategic counselors - gives us a wide-angle perspective that we use to optimize opportunities, mitigate risk and achieve the company's goals. We align as a cohesive team with shared goals and a clear picture of the results we pursue.


The Associate Director of Agency and Resource Management - Global Communications (based in either Kenilworth, NJ or Upper Gwynedd PA) is an integral part of the Planning and Operations team. This individual will work across Global Communications to drive standardization in the planning process for how Merck selects and partners with its external agencies. Partners with key content owners / decision makers to determine how creative/content needs will be supported (via in-house agency, Merck Creative Studios, or outside agency). This role will also be responsible for the annual planning process in terms of creation of scope of work with major agency partners. Additionally, this individual will work with partners across Global Communications to determine the best way to resource high-impact and tactical projects.


Drive continuous optimization of external agency roster

Conduct ongoing stakeholder activities to understand global communications agency partner needs

Facilitate RFP process and agency selection model in partnership with procurement

Drive the creation of an annual planning process to execute on scopes of work, MSAs, etc. in partnership with procurement and colleagues

Issue management and resolution between agency and global communications colleagues to ensure a best-in-class working relationship

Partner across GC to ensure proper agency partners are in place aligned with global communications deliverables

Assign tasks and action items to in-house agency

Work closely with the agency management team to anticipate agency needs based on historical knowledge and planning within the global communications group

Partner with integrated communicators to identify upcoming needs and strategize on resourcing approach, either through agency partners or with in house talent, ensuring projects are resourced appropriately

Eliminate redundancy and execute cost savings across the business by looking across at the capabilities existing within the organization


Communications strategy - well versed in the creation of integrated, 360 degree communications/marketing campaigns

Agency expertise - understands and is experienced in working with agencies of all types, understands how to select partners based on their area of expertise

Interpersonal influence - effectively builds relationships within the organization to help achieve business outcomes. Leads business partners and staff and achieves consensus and results even without positional authority.

Project Management - Develops schedules and budgets and effectively tasks people. Can handle complexities in queue among multiple channels, content creators, and/or agencies.

Strategic Agility - Demonstrates resilience, flexibility, and a willingness to explore different paths to achieve an outcome and adjusts quickly and efficiently to new circumstances.

Ability to d rive agency strategy, selection & governance

Ability to work cross-functionally with Procurement and Finance to drive financial management, contracts & payments

Familiarity with optimized ratecards & lead evaluation process


Bachelor's degree required, MBA preferred

5+ years of experience in public relations/communications/marketing/procurement

Candidates should have significant experience partnering with agencies and have a solid understanding of the marketing/communications planning process

Ability to confidently lead and provide expert counsel to support the goals of the business

Ability to work successfully across teams and reporting structures in a matrix environment

Strong negotiating skills

Excellent organizational, written and oral communication skills

Exceptional budget management skills

Ability to manage pressure, meet deadlines and monitor and evaluate results is essential

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we're inventing for life.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .

Search Firm Representatives Please Read Carefully:

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

Visa sponsorship is not available for this position.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement

OFCCP EEO Supplement

Merck is an equal opportunity employer, Minority/Female/Disability/Veteran - proudly embracing diversity in all of it's manifestations.

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